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#Mac driver for authentication install
#Mac driver for authentication update

Note: The error may say "Invalid EFIN or BBS password" instead. If copying and pasting from your My Account page, make sure that you do not copy any blank spaces. Note that the password is case sensitive and does not contain any spaces. B oth of these passwords may be retrieved by going to Drake Software Support > Account > E-file Password. Starting in Drake16, the new e-File Password must be entered. In Drake15 and prior, your Drake Password is entered. Verify the EFIN and password entered in Setup > ERO & Account Information.

Instead, configure to allow Drake to transmit through them.įor information on other connection issues and configuring a firewall, see Related Links below. Norton Internet Security, McAfee Security Center, Zone Alarm Security Center). Check for firewall programs on the computer (i.e.

#Mac driver for authentication update

Check for updates to the program by going to Tools > Update Manager > Manual Updates: Get Updates.

This function checks your ERO setup information and makes sure the information you entered synchronized with the account information Drake Software has recorded in your business’s account file.

Click Test Account (starting in Drake20).

2012-2015 e-File Password is for use in Drake12-Drake15.

e-File Password is the correct password for Drake16-present.

Make sure that you are entering the correct e-file password for the year that you are working.

If copying and pasting from your My Account page, make sure that you do not copy any blank spaces.

Note that the password is case sensitive and does not contain any spaces.

The e-File Password may be retrieved by going to Drake Software Support > Account > E-file Password.

Remove the password that has been entered in Setup > ERO & Account Information.

Verify the correct Account Number is entered in the Account Number field.

If you are now transmitting with your IRS EFIN and have not notified Drake of the change, the temporary EFIN is still being used by the Drake servers to try to authenticate your connection. If you were issued a temporary EFIN by Drake when you purchased the software, it was registered on the Drake servers. The EFIN also must match the EFIN registered to your account at Drake.

Verify the correct EFIN is entered in the EFIN field.

Preferably do this by opening a web page the computer has never been to before, like etc.

Ensure that the computer is connected to the Internet.

#Mac driver for authentication install

I am getting "Authentication Failed" or "Invalid EFIN or Drake Password" when trying to transmit, get updates, or install states.